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Welcome to Red Pelican Music!

We’re thrilled to have you as part of our musical family! Our goal is to provide a fun, inspiring, and high-quality learning experience. Please take a moment to review our policies to ensure a smooth and enjoyable experience.

Jessica
General Manager

Office Contact Info

    • Email: team@redpelicanmusic.com

    • Phone: (310) 439-9798

    • Website: www.redpelicanmusic.com

Tell Your Friends!

If you’re enjoying your lessons, we’d love for you to share your experience! Word-of-mouth referrals help us grow and continue providing top-quality music education.

Lesson Options

In-Home Lessons: Our instructor will travel to you, providing personalized, one-on-one instruction in your home environment.

In-Studio Lessons: In-studio lessons take place at your instructor’s personal studio space.

Online Lessons: Learn from anywhere with virtual lessons via Zoom or your instructor’s preferred platform.

Lesson Pricing

We want you to love your lessons from day one! Your first lesson is billed at a special introductory rate, whether in-home, in-studio, or online.

    • First 30-minute lesson = $40
    • First 45-minute lesson = $60
    • First 60-minute lesson = $80

If you decide not to continue after your first lesson, please email us on the same day, and we will only charge you for the one introductory lesson.

After that, lessons are charged in packages of four and are billed automatically after the first lesson.

In-Studio & Online Lessons:

    • 30-minute package: $225 ($56.25 per lesson)
    • 45-minute package: $315 ($78.75 per lesson)
    • 60-minute package: $395 ($98.75 per lesson)

In-Home Lessons:

    • Four 30-minute lesson package: $250 ($62.50 per lesson)
    • Four 45-minute lesson package: $350 ($87.50 per lesson)
    • Four 60-minute lesson package: $450 ($112.50 per lesson)

Trial Period: Your first package of four lessons serves as your trial period. After completing the first four-pack, standard withdrawal policies apply (see “Withdrawal Policy”).

Cancellation Policy

    • We require at least 24 hours’ notice to cancel or reschedule lessons.

    • Please contact your teacher directly for any cancellations and CC team@redpelicanmusic.com so our office stays in the loop.

    • Late Cancellations & No-Shows: If a lesson is canceled within 24 hours of the scheduled time, the lesson credit will be counted as completed.

Studio-Specific Policies for Neil S.

For students taking lessons with Neil, additional policies apply:

Makeups for Canceled Lessons: Lessons canceled with at least 24 hours’ notice are eligible for a makeup lesson. It is the student’s responsibility to schedule the makeup lesson, which must be completed within one month of the cancellation. We require at least 14 days’ notice to discontinue lessons to allow us to offer your lesson time to another student.

Withdrawal Policy

If you need to discontinue lessons, please notify both your instructor and the office. After your initial package of four lessons, we ask for at least 14 days’ notice to allow us to offer your lesson time toanother student. Unused lesson credits can be refunded upon request within six months of purchase.

After six months, credits are ineligible for a refund but will remain available for future use.

Tardiness Policy

If a student is more than 10 minutes late, the teacher is automatically dismissed, and the lesson is forfeited. If running late, students should contact their instructor as soon as possible.

Scheduling & School Calendar

Red Pelican Music operates year-round and does not follow a specific school calendar. Please coordinate holiday schedules directly with your instructor.

Lesson Environment

To ensure a productive lesson:

    • Provide a quiet, distraction-free space in a main area of the home.
    • Ensure pets do not interfere with the lesson or teacher’s arrival.
    • Keep siblings, television, and other noise distractions to a minimum.
    • Maintain instrument upkeep (tuning, string replacements, etc.).

Parental Supervision Policy

For students under 18 years old, a legal adult must be present in the home during lessons. However, they do not need to be in the same room.

Parking Considerations

If your home has restricted parking, please provide necessary access information (guest passes, gate codes, etc.) in advance.

Online Lesson Alternatives

If an in-person lesson is not possible due to illness, travel, or weather, online lessons may be offered as a temporary solution.

Photo Release Policy

By enrolling in lessons, you agree to allow Red Pelican Music to use photos or videos taken during recitals or events for promotional purposes. This includes use on:

    • Social Media (Facebook, Instagram, etc.)
    • Website & Newsletter
    • Other Online Promotional Materials

If you prefer to opt out, please notify us in writing.

Student Mental & Physical Health Request

We are committed to providing the best learning experience possible. To support our students fully, we ask that families inform us of any medical, physical, mental, or behavioral conditions that may affect their learning. This allows teachers to offer more effective and sensitive instruction tailored to each student’s needs.

🎵 Thank you for being part of the Red Pelican Music community! 🎵

FAQ

How do I get started?

Just give us a ring – (310) 439-9798, or visit our sign-up page.

Do you offer gift certificates?

Do we ever! We can even email a personalized certificate that you can print out the same day (just in case you forgot someone’s anniversary 😉

Just fill out our quick gift certificate form!

How much do lessons cost?

Prices depends on a few things – lesson length, location, etc.  Please visit our prices page for all the specifics.

How often are lessons?

Two-lessons-per-week is the sweet spot for many students, but optimal lesson frequency really depends a variety of factors – work ethic, goals, speed in assimilating skills, etc.

For some students, who are more casual in their approach, one-lesson-per-week works nicely.  And those who are looking to really accelerate their progress, 3-lessons per week are recommended.

How does payment work?

*Lessons are prepaid automatically in packages of 4 credits. When payment is due, we charge your card, and email a receipt. Easy as pie!

What is your rescheduling/cancellation/attendance policy?

We require at least 24hrs notice to reschedule lessons. We ask students to please be as consistent as possible with attendance, since you are reserving a place in your teacher’s calendar that is unavailable to other students.

If you are sick on the day of your lesson, please stay home, as a consideration to your teacher and other students. Please let us know, but kindly understand that our 24hr policy applies, as it would be too late to offer your spot to another student.

How long do lesson credits last?

Lesson credits never expire.

What kind of notice is expected for discontinuing lessons?

Once you are a regular student, we request at least 14 days’ notice so we can offer your lesson time to another student. If you’re a brand new student and need to stop lessons, kindly give us as much notice as possible.

Can I do a trial lesson?

If you decide not to continue after your first lesson, email us on the same day, and we will only charge for that one lesson.

How long are lessons?

We recommend 60 minute lessons for most adults and teenagers, and 30 minute lessons for the very young.  45 minute lessons are typically for those in-between.

Students doing technology/recording or multiple instruments ie. piano/voice, often prefer longer lessons ie. 90 or 120 minutes.

What should bring to my first lesson?

You’ll fill out a new student questionnaire as a part of your sign-up, so your teacher will already have a good idea of your goals, interests, and musical tastes.

All you need to bring:  your instrument, a music notebook, and a pencil.

If you are a guitar student, you don’t need to bring an amp – just your guitar.

You are also encouraged to bring any music you enjoy or would like to explore.

*If you don’t have an instrument, it’s ordinarily okay to use one of your teacher’s extra instruments during your lesson.  Just please ask first.

Why “Red Pelican?”

The combination of a noun and a color worked nicely as a logo 😉

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